Steven Pickett, President & CEOIt is not unusual for an Industry to go through a significant event, forcing business models to change. In fact, one such “shake up” triggered by a global decrease in prices of oil spurred the transformation of RigNet's portfolio. “The industry’s need to change initiated the next evolution of RigNet from a company that only provided communication services to one that accelerates our customers Digital Transformation,” states Steven Pickett, CEO of RigNet. Today RigNet provides solutions like ultra-secure communications, lloT integration, and real-time machine learning-based AI, helping customers in the oil and gas space speed through their digital journey.
Bridging the Digital Divide
Oil and gas companies often had teams of people working on specialized IT solutions to support their business on and off-shore, across a diverse range of requirements. These teams were resolving the issues and risks associated with the extreme hazards of exploration and drilling. IT sub-teams for cybersecurity and remote communications helped enable the previous generation of data applications. As a result of rapidly declining oil prices, these teams had to be downsized, creating a situation where the industry needed the help of the collective expertise of a multi-discipline technology company like RigNet. A second cross-sector seismic shift was also underway with the emergence of AI backed real-time analytics that added a new avenue for the Energy sector to massively reduce the operational budgets through technology. The answer would no longer be a robust communications services offering, but one that could provide a broader set of technology services that would allow oil and gas companies to digitalize their operations holistically, and, ultimately, their entire business.
Executing their digital accelerator strategy of oil and gas, RigNet's Expanded its portfolio of organic development and acquired a number of innovative technology companies. RigNet began organically building specialized applications that make oil and gas operations safer and more efficient, allowing more remote shore support so experts could help not just a rig, but the whole oil field. Acquisitions included a cybersecurity company that brought its core knowledge to RigNet, which was then rolled out to customers.
RigNet has since built on top of that acquisition, to have a whole host of cybersecurity services for the off- and onshore oil and gas industry, which help to protect their networks and data. Most recently, the company has added ML and Al capabilities-for predictive maintenance and resolution- through another acquisition, which has proven to be quite a powerful addition.
The industry’s need to change initiated the next evolution of RigNet from a company that only provided communication services to one that accelerates our customers Digital Transformation
RigNet is constantly optimizing each of the components in their solutions, giving customers a single point of contact that can help them get maximum performance of their assets in the field, to help increase their operational savings.
Modern Solutions for Analog Systems
RigNet's forte is their focus on offshore telecommunications, mostly satellite services (microwave/L band, emergency communications), VoIP, data services, crew internet, and ship to shore video products, to name just a few.
As one of the larger communication operators in the world, particularly in the energy sector, RigNet can work several hundred miles offshore or in the middle of nowhere, wherever the facility may be. They realize that if there are limits imposed by latency, it would result in percentage packet losses, especially when dealing with big data analytics in real time, which can affect the bottom line. Providing clients with the ability to predict the future and then correct it quickly is RigNet's big differentiator.
Theirs is an experience driven by a background in working on remote communications, all the way since 1974. They recently integrated cybersecurity with communication systems at offshore rigs, which became a development that was taken note of at the CIO level across the industry. This progressive coupling of two disparate sectors led a further discussion on the lack of cybersecurity professionals worldwide, especially in oil and gas. RigNet is leading the revolution by meeting the demand with their cybersecurity experts and their collective of ex-oilfield services professionals.
“As major communication operators go, we are supporting mission-critical global solutions in the areas of voice, data, video, and cybersecurity with end-to-end services, satellite, fiber, microwave, and cellular,” adds Pickett. RigNet truly integrates the network with the cybersecurity layer, Al, and application layer, by having pre-packaged offerings which eliminate considerable upfront costs for customers.

